Terms of purchase

Seller

The seller is CERES ДООЕЛ Скопје, Boris Trajkovski 20/5, 1000 Skopje, tax number (ЕДБ) 4030994183762, company registration number (ЕМБС) 4792491. Tel. 070 367 848, email ceresmk@yahoo.com.

Orders

• An order on ceres.mk is a reservation. You do not pay online and you do not enter any card details.
• After you order, we check that we have the tires and confirm by phone or email. The order is agreed once we have confirmed it.
• If we do not have the tire, we let you know and the order is cancelled. You pay nothing.
• Confirmed tires for pickup are held at our shop for 8 working days.

Prices

• All prices are in Macedonian denars (MKD) and include VAT.
• The online price is lower than the in-store price and applies to orders placed through the website.
• Fitting and balancing are not included in the tire price. Prices are on the Tire service in Skopje page.

Pickup and delivery

• Pickup from our shop at Boris Trajkovski 20, Kisela Voda: free.
• Skopje (all municipalities): 200 MKD per order, to your address.
• Other cities: we send the tires with a courier company, to its depot in your city or to your address. The price is set by the courier company and we tell you when we confirm your order.
• Free delivery anywhere in North Macedonia when the tires in your order cost 10,000 MKD or more (including VAT, excluding fitting).
• The tires arrive within 1 working day of the order confirmation.

Payment

• At our shop: cash or payment card. Companies can pay by invoice.
• Delivery in Skopje: cash to the driver, or in advance to our bank account.
• Delivery to another city: cash to the courier on delivery (cash on delivery). We pay the cash-on-delivery fee.
• We send you our bank account number with the order confirmation.

Returns and warranty

You can return or exchange an unused tire, and every tire has a 1-year manufacturer's warranty. The conditions are on the Warranty, claims and returns page.

Personal data

How we use your order details: Privacy policy.